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Expertise At Your Service We understand that maintenance and repairs don’t just need to be done on time, they need to be done right which is why we pride ourselves on industry-leading response times and first-time fix rates. Our technicians complete a rigorous training program to develop and enhance their skills, allowing them to repair practically any type of material handling equipment, including non-Raymond forklifts. For Raymond forklifts, our team utilizes official Raymond forklift parts to ensure your equipment is serviced with parts that are proven. From standard inspection and maintenance to complete service from fork to bumper, we offer a breadth of coverage and depth of expertise to deliver exactly what you need, when and where you need it.
Personalize Your Service Plan
Get more out of every asset, every day with a full array of best-in-class available services and solutions. Whether for one forklift or one thousand, you can create a perfectly tailored service and maintenance plan designed around the size of your fleet as well as the needs of your business.
| Includes all essential inspections and maintenance required by Raymond | ||||
| Scheduled Service | Comprehensive Service | |||
| Features | Essential | Essential Plus | Premier | Ultimate |
| Genuine Raymond Parts | X | X | X | X |
| Scheduled maintenance | X | X | X | X |
| Additional 3,000 hours of warranty | X | X | X | X |
| OEM required fluid and filter changes | X | X | X | |
| Wheels and tires | O | O | X | |
| Fork to bumper coverage (including parts and labor) | X | X | ||
| Damage | O | X | ||
| iTRACK reporting | O | O | O | X |
| Scheduled partnership meetings | X | X | X | X |
| Single monthly invoicing | O | X | X | X |
| Battery and charger maintenance | O | O | O | O |
| iWAREHOUSE maintenance | O | O | O | O |
| Safety on the Move | O | O | O | O |
| Attachments | O | O | O | O |
| X - Included | O - Optional | ||||
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Keep Your Operation Running Sticking to a regular maintenance plan and focusing on best practices can help keep your forklifts up and running, now and for years to come. If you recently hired new staff or simply want to reiterate the importance of forklift maintenance to your current warehouse team, we have six tips to emphasize the value of following proper maintenance procedures.
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Conveyor Maintenance Programs With the most comprehensive and responsive conveyor maintenance program in the industry, we can help optimize the uptime, performance, and longevity of your equipment. From a single belt conveyor that needs occasional maintenance to a complete systems of rollers and conveyors that require customized service plans, we can take some of the burden off your in-house resources. Our scheduled maintenance program for conveyors includes all necessary checks, adjustments, and lubrication, including:
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+ All contactors and switches
+ Hardware for looseness
+ Photo eye / sensor adjustment
+ Hydraulic fittings and hoses for oil leakage
+ V-belts and O-rings—tension / wear / alignment
+ Check sprockets—wear / set screws / keyways
+ Operation of conveyor
+ Oil level in gear box
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+ Inspect belt lacing, tension, tracking
+ All lubrication points
+ Electrical connections
+ Check motors for wear and overall condition
+ Roller condition and alignment
+ All chains—condition / adjustment / lubricate
+ Check reducer oil level and noise
+ Safety cut out and switches
Interested In Requesting Service?
Please complete the form below and a representative will contact you shortly to discuss your request.
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After Hours Request Our normal business hours are from 8:00AM to 5:00PM CST, Monday through Friday. If this is an after hours or emergency request, please call the nearest branch location at the number listed below.
Addison: (800) 926-2546
El Paso: (915) 592-2680
Fort Worth: (817) 335-1865
Houston: (713) 690-5050
McAllen: (956) 683-7600
New Orleans: (504) 733-8445
San Antonio: (210) 946-8282
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We'll Take Care Of It Our fleet solutions can help to optimize productivity and maximize peace-of-mind. With multiple deliverables including maintenance, parts, training, and extended warranties, we have the solutions your business needs to run better. Plus, our dedicated team of experts will collaborate with you to identify opportunities that further enhance the performance of your fleet while striving to reduce your overall costs.
Learn more about forklift repair, preventive maintenance, emergency service, mixed fleet support, and comprehensive service plans from Malin.
Malin provides a full range of forklift repair and maintenance services, from standard inspections and fluid changes to complete fork-to-bumper coverage for individual trucks or entire fleets. Service plans are available across four tiers—Essential, Essential Plus, Premier, and Ultimate—and can be tailored to the size of your fleet and operational requirements. Conveyor maintenance programs are also available for facilities with integrated material handling systems.
Yes. Every service plan includes scheduled preventive maintenance using genuine Raymond parts and an additional 3,000 hours of warranty coverage. Higher-tier plans also include OEM fluid and filter changes, wheels and tires, battery and charger maintenance, and iTRACK® reporting to help maximize uptime and extend equipment life.
Malin is known for fast response times and high first-time fix rates. For after-hours and emergency repairs, each branch provides emergency contact numbers so customers can reach a technician outside normal business hours. Contact your nearest Malin location to confirm emergency service availability.
Yes. Malin services the full Raymond lineup of electric forklifts, including reach trucks, counterbalanced trucks, pallet jacks, order pickers, and swing reach trucks. Services include battery and charger maintenance, electrical diagnostics, and iWAREHOUSE® software updates where applicable.
Yes. Malin's technicians complete extensive training that prepares them to service virtually any type of material handling equipment, including non-Raymond forklifts. This allows businesses with mixed fleets to consolidate maintenance, repairs, scheduling, and vendor management through a single service provider.
Malin's Premier and Ultimate service plans provide the highest level of coverage. Premier includes scheduled maintenance, OEM fluid and filter changes, and complete fork-to-bumper parts and labor coverage. Ultimate adds wheels and tires, damage coverage, iTRACK® reporting, single monthly invoicing, and scheduled partnership meetings to simplify fleet management and budgeting.
Planned maintenance identifies wear before it leads to major component failures, helping reduce unexpected breakdowns and expensive repairs. Fixed-price service plans such as Premier and Ultimate bundle parts and labor into a predictable monthly cost while extending equipment life, improving energy efficiency, increasing uptime, and lowering total cost of ownership.
Frequently Asked Questions About Forklift Service
What forklift repair and maintenance services do you provide?
Do you offer preventative maintenance programs for forklift fleets?
How quickly can emergency forklift repairs be scheduled?
Do you service electric forklifts as well as other lift truck models?
Can you repair non-Raymond forklifts?
What is included in a comprehensive forklift service plan?
How can a planned maintenance program reduce unexpected repair costs?