• fleet management software, fleet management, fleet management system

    Scalable Telematics For Measurable Improvement

    As the complexity and speed of warehouse operations continues to accelerate, managers can no longer rely exclusively on instinct to make decisions. Data and technology solutions, such as forklift location tracking, provide an additional layer of visibility that augments tribal knowledge and make it easier to collect and review performance metrics. iWAREHOUSE is a powerful telematics solution to better manage equipment and operators. Compatible with hundreds of makes and models of forklifts (i.e. walk behind stackers, order picker forklifts, electric forklifts, the system puts critical, real-time data about your entire fleet right at your fingertips, easily accessible through a single portal on any web-enabled device.


Choose The Right Features For Your Business

As the most comprehensive telematics solution available, iWAREHOUSE provides more than just greater functionality. With, iWAREHOUSE Evolution, the system delivers greater flexibility, adapting to the changing needs of your business, in a single, scalable platform that offers a selection of options. Simply subscribe to the capabilities you want, knowing you can add functionality as needed, quickly, easily, and cost-efficiently with little to no hardware or installation adjustments.

  • Fleet And Asset Management | iTRACK

    Service Dispatch:
    Instantly request service—from any provider— from the web portal

    Dedicated Fleet Analyst:
    Experienced source of support to help you fully leverage the system

    Consolidated Invoicing:
    Simplify and reduce the cost of administration and ensure billing accuracy

    Reporting & Analytics:
    More than 20 standard reports on assets, cost, CFPM, maintenance, dispatch and trends. Customer specific and individualized reports/ KPI’s are available as well

    Fleet Utilization:
    iTRACK data provides information to assess vehicle utilization and determine which assets to repair, replace, reallocate or remove

  • Operator And Fleet Management | Essential

    Access Control:
    Automate vehicle access and ensure that authorized and certified operators have access to the right vehicle

    Impact Management:
    Immediate impact alerts provide critical information via SMS or email message

    Equipment & Operator Utilization:
    Track total fleet and operator performance with utilization metrics

    Electronic Checklists:
    Electronic, pre-shift checklists are recorded and stored to meet regulatory requirements

    Cellular Data Communication:
    Reduce implementation time and minimize IT involvement due to not using your existing wireless network

  • Warehouse
    Optimization | Enterprise

    Load Sensing:
    Visibility into productive hours when your operators are carrying a load versus traveling with empty forks

    Task Selection:
    Track jobs performed on and off the truck Optimize labor efficiency by tracking times associated with activities and tasks by operator to identify opportunities to improve productivity

    Professional Services:
    Get the most out of your data with a dedicated group of experts who provide custom solutions to help you make the most of iWAREHOUSE

    Labor Management:
    Integrate your existing labor management system (LMS) or one of our scalable LMS offerings for greater visibility into employee productivity and operational costs

  • fleet management software, fleet management, fleet management system

    Integrated Intelligence For Improved Performance

    iWAREHOUSE technology is fully integrated through a multifunction color touchscreen display located in the operator compartment of select Raymond forklifts. From battery and impact monitoring to labor and warehouse management modules, every feature of iWAREHOUSE can be quickly accessed and activated through the single operator display. The display also shows all truck dashboard data, like speed and battery state of charge, and optional technologies such as Height-Tilt Indicator and Vantage Point Camera for easy interface and enhanced productivity. Improve your warehouse technology solutions today!


Get More From iWAREHOUSE

  • Labor Management

    Enhance your operations with a cost-effective labor management solution that lets you address challenges more strategically by integrating equipment use and labor data with cost and budgeting information.
  • Professional Services

    Get the most out of your data with a group of dedicated experts trained to provide fleet and warehouse evaluations, fleet utilization studies, custom reporting, and in-depth data analyses to optimize your operation.
  • iWAREHOUSE Gateway

    Access your fleet and operator data from any web-enabled device, anytime, anywhere. Identify issues, observe trends, dispatch service, monitor equipment utilization, operator performance, and more from a single, convenient web portal.

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  • Man and woman walking through warehouse

    Optimization Before Automation

    With the collective goal of reducing waste throughout an organization, lean management transforms a company’s culture to focus on improved quality by constantly seeking optimization opportunities. An optimized material handling operation creates more space for product, increases workforce productivity, and leverages intralogistics solutions for the best suitable task. Ultimately, this process results in cost savings that can be reinvested throughout your business, often partially, or even fully, funding the next improvement.

Frequently Asked Questions About Forklift Fleet Management

Learn more about forklift fleet management, telematics, impact monitoring, utilization reporting, operator performance, and system integration.

What is a forklift fleet management system?

A forklift fleet management system such as iWAREHOUSE® is a telematics platform that collects and reports real-time data on equipment use, operator activity, battery status, and maintenance events. Information is available through a central web portal on web-enabled devices, giving managers the visibility needed to make data-driven decisions instead of relying on estimates or informal knowledge.

How does forklift telematics improve warehouse productivity?

By providing real-time data on fleet utilization and operator performance, iWAREHOUSE helps managers identify underused equipment, inefficient workflows, and operators who may benefit from additional coaching. This visibility supports better fleet sizing, less idle time, and more effective resource allocation, improving throughput without automatically adding equipment or labor.

Can a fleet management system track both equipment and operator performance?

Yes. iWAREHOUSE tracks equipment and operator performance at the same time. On the equipment side, it monitors utilization, battery state of charge, and maintenance events.

On the operator side, access control helps ensure that only authorized operators can use specific trucks. Utilization metrics and task-selection data also show how operators spend their time and where productivity gaps may exist.

How does impact monitoring help reduce equipment damage?

The iWAREHOUSE impact management feature records collision data and can send immediate alerts by text message or email when an impact is detected. This allows managers to respond quickly, review the event, and address operator behavior or environmental conditions before additional damage occurs.

Over time, impact records can reveal patterns by location, operator, or shift. These insights support targeted coaching and operational changes that may reduce repair costs and damage to equipment, products, and facilities.

Is forklift fleet management software compatible with all forklift brands?

Yes. iWAREHOUSE is compatible with hundreds of forklift makes and models, not only Raymond equipment. This makes it practical for mixed fleets that need one platform for visibility across multiple brands. On compatible Raymond forklifts, the system can integrate through a built-in multifunction display in the operator compartment.

Can fleet management systems integrate with labor management or WMS platforms?

Yes. The iWAREHOUSE Enterprise tier supports labor management integration, combining equipment-use data with labor and cost information for a broader view of operational performance. It can connect with existing labor management systems or scalable iWAREHOUSE labor management tools. Professional services are also available for custom reporting and KPI dashboards.

How does fleet utilization data help reduce operating costs?

iTRACK® fleet utilization reporting shows which assets are being used, how often they are used, and how long they operate. This makes it easier to identify forklifts that should be repaired, reassigned, or removed from the fleet. Reducing excess equipment can lower maintenance costs, lease payments, battery management demands, and the administrative workload associated with maintaining a larger fleet than the operation requires.